Returns & Exchanges

At Saranghae, we want you to love your glow. If you are not completely satisfied with your purchase, you can return your items within 30 days of receipt for a full refund or exchange.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return.

2

Prepare the Package

Carefully pack the products in their original packaging, ensuring all seals are intact and the items are securely cushioned.

3

Ship It Back

Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

4

Receive Your Refund

Once our team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing